Handcrafted Artisanal Perfumery | Complimentary Bespoke Gift Wrapping
TERMS OF SERVICE

Terms & Conditions

Please read these terms carefully before accessing or shopping with QYAQ PERFUMES.

1. Introduction & Acceptance of Terms

Welcome to Qyaq Perfumes. By accessing our online boutique, browsing our luxury fragrance collections, or purchasing from our retail stores, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services or website.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

2. Products, Artisanal Batches & Availability

All Qyaq Perfumes fragrances, reed diffusers, Bakhoor, and perfume oils are handcrafted in small artisanal batches using rare, high-grade botanical essences and aromatic oils.

  • Due to the natural origin of certain raw materials, slight color variations or subtle nuances in maceration may occur between batches; this is a hallmark of authentic artisanal perfumery and not a defect.
  • We reserve the right to limit the quantities of any products or services that we offer, particularly for limited-edition seasonal releases.
  • All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us.

3. Orders, Pricing & Payment Terms

Prices for our products are displayed in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST) unless stated otherwise.

Secure Payment Processing

We use encrypted, RBI-compliant payment gateways to process all transactions (including Credit/Debit Cards, Net Banking, and UPI). We do not store your complete credit card information on our servers. We reserve the right to refuse or cancel any order if fraudulent activity is suspected or if there is a pricing error.

4. Shipping, Customs & Delivery

We ship across India using premier express courier partners. Delivery timelines typically range from 3 to 7 business days depending on your location. Title and risk of loss for all products pass to you upon delivery of the items by the carrier. For international orders, customs duties, local taxes, or import clearance fees are the sole responsibility of the recipient.

5. Intellectual Property & Brand Rights

All content featured on this website—including but not limited to perfume bottle designs, packaging architecture, brand logos, scent names, photography, typography, and copywriting—is the exclusive property of Qyaq Perfumes and is protected by Indian and international intellectual property and trademark laws. Unauthorized reproduction, resale, or imitation of our products and branding is strictly prohibited.

6. Governing Law & Jurisdiction

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the competent courts in Mumbai, Maharashtra, India.

QUESTIONS ABOUT OUR TERMS?

We Are Here to Assist You

If you have any questions regarding our Terms & Conditions or legal compliance, please reach out to our support team.