Handcrafted Artisanal Perfumery | Complimentary Bespoke Gift Wrapping
LEGAL & PRIVACY

Privacy Policy

At Qyaq Perfumes, we are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you visit our website and use our services.

1. Introduction

At Qyaq Perfumes, we are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you visit our website and use our services.

2. Information We Collect

We collect information to provide a better service to you. This includes:

Personal Data

Name, email address, phone number, shipping/billing address, and payment details.

Usage Data

IP address, geographical location, browser type, device information, and website navigation patterns.

Communication Data

Records of your inquiries, feedback, and correspondence via WhatsApp, email, or other channels.

3. How We Use Your Information

We use the gathered information to:

Facilitate Transactions

Process your orders, manage payments, and ensure timely delivery of your perfumes, reed diffusers, and other products.

Improve Our Services

Analyze usage trends to enhance our website’s functionality and your shopping experience.

Communication & Marketing

Send you requested notifications, promotional offers, and updates about new collections, if you have opted in.

Security & Compliance

Prevent fraud, ensure website security, and comply with legal obligations.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share data with third-party service providers only when necessary to:

Process payments (e.g., payment gateways).
Facilitate logistics and product delivery.
Conduct data analysis or marketing on our behalf.
Comply with statutory or legal requirements.

5. Cookies & Tracking

We use cookies to improve your browsing experience. Cookies help us analyze traffic and tailor our operations to your preferences. You can adjust your browser settings to refuse cookies, though some features of our website may not function correctly if you do so.

6. Security

We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. All data is stored on secure, firewall-protected servers.

7. Your Rights

You have the right to request access to the personal information we hold about you. If you believe any information is incorrect or incomplete, please contact us at support@qyaqperfumes.com so we can update it promptly.

8. Contact Information

For any concerns or grievances regarding our privacy practices, please contact us at:

Email Support

support@qyaqperfumes.com

WhatsApp / Phone

+91 99199 10608

Our Boutique

203/205, Mezzanine Floor, Sheriff Devji Street, Cream Apartment, Chakla, Mumbai, Maharashtra, India.